1. How does the rental process work?
Simply choose your stroller or mobility scooter, select your rental dates, provide your delivery and pickup details, and complete your reservation online.
2. Do you offer free delivery?
Yes! We offer free delivery and pickup in Kissimmee, Davenport, ChampionsGate, and Lake Buena Vista. A $10 delivery fee applies to Winter Garden and Windermere.
3. Can you deliver directly to Disney or Universal theme parks?
No. We deliver to hotels, vacation homes, and resorts, but not directly inside theme parks. Deliveries to Disney resorts must be completed in person.
4. What are your delivery and pickup hours?
Our delivery and pickup hours are from 8:00 AM to 6:00 PM. Scheduling is arranged according to availability.
5. Is damage protection available?
Yes! Optional damage protection is available for an additional $15 per rental. It covers eligible equipment damage but does not cover theft.
6. What is the minimum rental period?
Our stroller rentals have a flat rate for 1 to 4 days. Additional days may be added for an extra charge.
7. What payment methods do you accept?
Please contact us to confirm available payment methods and installment options.
8. Are there any requirements for renting a mobility scooter?
Yes. Mobility scooter drivers must be at least 18 years old. Our scooters support up to 150 kg (approximately 330 lbs), and a storage basket is included.
9. Can I choose different delivery and pickup locations?
Yes! You can provide separate delivery and pickup addresses when making your reservation, subject to our service area.
10. How can I contact Stroller Magic Rental?
You can reach us through the Contact page on our website. We are happy to help you plan a comfortable and convenient Orlando vacation!